Privacy Policy—Your Data Rights

We are committed to safeguarding your privacy and processing all personal information transparently and securely, in line with POPIA, GDPR, and relevant South African law.

What We Collect

We only gather the minimum information required to respond to your requests and deliver services.

  • Contact details you provide, such as name, email address, and phone number, when making an enquiry.
  • Details about your website or business relevant to the requested search and SEO services.
  • Technical usage information automatically collected for analytics and security, such as IP address and browser type.
  • Any message content you share as part of your communication with us.

How We Use Data

Your data is processed only for providing, improving, and communicating about our services as requested.

  • To respond to enquiries, communicate about your request, and deliver requested SEO architecture services.
  • To analyze service usage trends and improve our offerings and communication.
  • To maintain site security and comply with legal requirements.
  • To provide you with relevant updates if you request ongoing communications.

Legal Ground

We process your data under consent, legitimate interests, or contractual necessity.

Your data is managed in line with POPIA and GDPR, respecting your choices and right to request access, correction, or deletion at any time.

Sharing Data

We never sell your data and only share as needed to deliver services.

  • Personal data may be shared with trusted contractors or data processors involved in carrying out fulfilment of requested SEO-related work.
  • Only minimal information is used for secure analytics or technical services.
  • We may share data if required by law, regulation, or legal request from South African authorities.

Data Security

We use recognized safeguards to keep your personal information protected, including encryption, access controls, and frequent reviews. Should any data incident occur, we will notify affected parties in line with legal obligations and best practice.

Your Rights

You have full rights over your personal information under South African law and GDPR.

  • Request what personal data we hold on you at any time.
  • Ask for corrections or updates to your personal information.
  • Request deletion of your information—within limits provided by law or ongoing projects.
  • Withdraw your consent for data processing where it was given.

Cookies & Analytics

We use cookies for performance, analytics, and functionality only. Please read our detailed cookie policy for exact details and management options.

Cookie Policy Cookie Policy

Contact Us

Get in touch at any time for privacy concerns, questions, or to exercise your data rights.

Email Address: content@franelovixor.sbs

Phone: +27(22)2180327

Address: 69 President Street, Johannesburg 2001 South Africa

Policy Updates

Privacy policy changes will be posted here. Continued use of the site constitutes acceptance of such changes.

Last Updated: March 10, 2026